Every Qestral resident receives an individualised care plan, created in collaboration with our clinical team and based on a full assessment of your needs before you move in. These care plans are not just about your medical requirements—they reflect your personal preferences, from how you like your tea to what time you prefer to start your day.

We support residents with daily tasks such as:

⦁ Showering and personal grooming

⦁ Dressing and mobility assistance

⦁ Medication management

⦁ Mealtime support and specialised diets

This gentle support helps residents maintain their independence while enjoying all the benefits of living in a close-knit, vibrant community.

Life at a Qestral rest home is rich with possibility. Residents are invited to take part in a wide range of wellness and recreational activities, from creative arts to group outings, educational events, and gentle exercise. Social engagement is strongly encouraged, and we provide the spaces and opportunities for friendships to flourish.

Each village includes:

⦁ Wellness and activity rooms

⦁ Landscaped gardens and communal lounges

⦁ On-site hairdressers

⦁ Scheduled events and excursions

Qestral care centres are fully staffed 24 hours a day, 7 days a week. Our registered nurses, experienced carers, clinical managers and team coordinators work together to ensure you receive consistent, high-quality care—often from the same trusted team members each day.

Your room should be a place of comfort and peace. That’s why Qestral rest home rooms are spacious, modern, and designed with care. They include private ensuites, modern furnishings, and peaceful views of gardens or courtyards. You’re welcome to bring your own furnishings—favourite chairs, art, and keepsakes are all encouraged to make your space truly yours.

Key features include:

⦁ Architecturally designed, light-filled rooms

⦁ Private bathrooms and built-in emergency call systems

⦁ Options for premium rooms with larger layouts and other premium aspects\

Qestral uses Kindly, our state-of-the-art digital health and care platform. Kindly enables nurses and carers to document and access your care plan at your bedside, in real time. This allows more time for meaningful interaction and ensures seamless continuity of care—even when staff shifts change.

Kindly provides:

⦁ Real-time updates to your care records

⦁ Accurate and secure communication across the care team

⦁ A consistent standard of care, tailored to your changing need

We believe good food should be a highlight of every day. That’s why our in-house chefs prepare fresh, seasonal meals daily. Each mealtime offers multiple choices and we cater to all dietary requirements with care and creativity.

What’s included:

⦁ All meals and snacks prepared on-site

⦁ Three daily main course options

⦁ Special diets accommodated by request

⦁ A warm, social dining experience

Rest home care in New Zealand is partly funded by Health New Zealand – Te Whatu Ora. If you are eligible, you may receive a Residential Care Subsidy, which covers some or all of your care costs. Eligibility is based on a Needs Assessment and a financial means test conducted by Work and Income NZ.

Funding options include:

• Residential Care Subsidy: For those meeting eligibility criteria. Paid directly to Qestral by Te Whatu Ora.
• Residential Care Loan: If your assets are tied up in your home and you do not qualify for a subsidy, you may apply for an interest-free government loan, repaid upon the sale of your home or from your estate.
• Private Payment: For those not eligible for government support.
  

Qestral’s Village Managers will walk you through all funding pathways to ensure clarity and peace of mind.

Fees are made up of two main components:

• Base Care Fee: Set annually by Te Whatu Ora, this covers your core clinical care, meals, activities, and housekeeping.
• Accommodation Premium: Applies to upgraded rooms with features such as private ensuites, larger layouts, or scenic aspects. This varies by room and village.
  

All fees and inclusions are clearly outlined in your Admission Agreement, with no hidden charges. We believe in complete financial transparency so you can plan confidently for the future.

Qestral also offers a full continuum of care so you can stay within the same community even as your needs change:

• Hospital-Level Care: For residents with more intensive medical or mobility needs.
• Dementia Care: Secure, specialised environments designed to support wellbeing and familiarity.
• Respite Care: Short-term stays for recovery, caregiver relief, or trial experiences.
  

All fees and inclusions are clearly outlined in your Admission Agreement, with no hidden charges. We believe in complete financial transparency so you can plan confidently for the future.

From the moment you arrive, you’ll be greeted with warmth, patience, and support. We know transitioning into care can feel daunting, which is why we take time to get to know you, your preferences, and your story. With beautifully appointed surroundings, a compassionate team, and 24/7 support, rest home life at Qestral is designed to be both secure and fulfilling.

Whether you’re beginning to explore rest home care in New Zealand for yourself or a loved one, Qestral offers a reassuring path forward—where luxury meets peace of mind, and every day is supported with care and purpose.